The iPhone screen does not turn off during a call or after receiving a notification, what should I do? In talk mode, the iPhone screen must be turned off, otherwise it is very inconvenient to use the device. The always-on display will respond to touches with your face and ear, and also drains the smartphone’s battery. In the material below we will talk about what could be the reasons for such a malfunction.
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iPhone screen does not turn off when making a call
In 99% of cases, the breakdown is associated with the so-called proximity sensor. During a conversation, we bring the smartphone to the very ear, thereby closing the light sensor, which immediately gives the appropriate command to the operating system and turns off the screen. Otherwise, the following most likely causes of failure can be identified:
- Damage to the sensor or cable as a result of a fall or contact with moisture – a replacement will be required, which will cost $ 20-50, depending on the iPhone model;
- Poor build quality after display replacement. In this case, hardware repair of the device will also be required;
- The use of opaque accessories – films or covers that prevent the normal operation of the proximity sensor;
- A software failure that can be fixed by hard resetting the smartphone or reinstalling iOS;
- Another possible reason for the screen to turn on during a call is the active “hands-free” mode (the “Speaker” button in the call menu), which is provided for by the basic settings of the operating system.
iPhone screen does not turn off after displaying notifications
If in the first case the breakdown is most likely related to hardware features, then this problem can almost certainly be solved by software methods.
First, make sure that the device auto-lock time is set in the iOS settings (Settings → Display and brightness → Auto-lock).
If the screen is still glowing after receiving SMS or notifications, then you should try to reboot or completely reinstall iOS through recovery. It is possible that problems in the system are also related to installed applications or jailbreak tweaks, in which case you can try to remove the latest plugins downloaded to your smartphone.
