Apple, if incident detection fails, don’t hang up. With the iPhone 14 models (standard and Pro), as well as the latest generation Apple Watches, Apple introduced Crash Detection, which is designed to automatically contact emergency services if a crash is detected. car collision.
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Accident Detection has helped save lives before, but there have also been numerous complaints about the feature activating accidentally in places like ski resorts, amusement parks and other high-activity non-emergency situations.
Apple has introduced optimizations to the incident detection feature in the latest iOS 16 updates to help reduce false alarms. Now, the company has new recommendations for users in case the incident detection function is activated accidentally.
In an updated support document for Crash Detection, Apple instructs users not to hang up if a call is made for an accidental activation and instead to explain to emergency responders that it was a false alarm and, therefore, that it is not necessary no help.
If a call is made without an actual need for emergency services, do not hang up. Wait for a rescuer to respond and explain that help is not needed
Apple also removed a line in the support document suggesting users cancel the call during the pre-call timer: “If you don’t need to contact 911, tap Cancel and confirm you don’t need 911. ”, read the sentence deleted from the document.
The support site for Incident Detection keeps suggesting users ignore a notification if that’s possible, but Apple appears to be ending the practice of canceling an 911 call that has already been initiated by mistake, as this could put first responders in trouble.
However, false alarms have created panic on the ski slopes: in Summit County, Colorado, for example, there were 185 accidental Crash Detection calls in one week in January, which wasted time and resources. necessary for real emergencies. Summit County Emergency Services Director Trina Dummer said in February that the risk is “dumbing dispatchers and diverting limited resources away from real emergencies.”
The Incident Detection feature is available on iPhone 14 models and the latest Apple Watch models. Using sensors such as the accelerometer and gyroscope, it can detect a serious traffic accident and automatically call 911 if a user does not respond to a notification within 20 seconds.
We remind you that to avoid problems, with some types of sports or even going on roller coasters and the like, it is better to deactivate the function and avoid false alarms.
